Terms and Conditions

Our Current Lead time is around 35 Business days.  That number changes weekly so we cannot make any guarantees. Please call us for the most up to date estimate if you are aiming for a timeframe.

WEBSITE ORDERS

- If you cancel your order BEFORE your core or components arrive at NCC there is a 20% cancellation fee.

- If you cancel your order after the parts are here and BEFORE it is built, you will be refunded your total cost minus core at retail price, upgraded air fittings at retail price, and shipping, and we will ship you your core and any upgraded air fittings. (Vibrant HDs, Race parts Dual Seals, or Vbands).

- Overseas Customers will have a 30% cancellation fee as no parts will be shipped internationally on a cancellation.

- AFTER the part is built we do not allow any cancellations.

CUSTOM PART ORDERS

- ALL custom parts sales are final and we do not allow cancellations on those parts for any reason.

 Due to the Highly Customizable nature of the products we do NOT offer returns or exchanges on any parts. 

 Our intercooler CORES come with a 1 year warranty against manufacturer defects. In the event of a core failure please call us so we can issue an RMA# and then you can ship it back for inspection and pressure testing.  If deemed a manufacturer defect we will supply the new core at no cost and the customer will be responsible for purchasing the replacement mounts, air, and water fittings as well as the labor to reproduce it. The warranty is non-transferable and only applies to the original purchaser.  

 - Air and water fitting changes are allowed up to when they are ordered. Once the parts are ordered there will be a restocking fee to make changes.

- Tank changes are allowed as long as the original tanks have not been cut and as long as they are not custom there will not be any additional cost. For custom it will incur a CAD drawing fee of $125.

 All Products are intended for Offroad and Track use and NCC is not responsible for any damage caused by our products or in conjunction with our products.  Our products are pressure tested before leaving and checked for any issues.  By accepting the terms and conditions you agree that we are not responsible and cannot be held liable.